What is the CCBill User Management System?

CCBill’s Standard User Management is a system that automatically controls access to your content or members area based on the status of a subscription.

How does it Work?

The CCBill User Management System option allows the CCBill system to automatically update a password file on your server as soon as a purchase is made, cancelled, or expires. A script provided by CCBill is hosted on your server, and the CCBill system would be configured to communicate commands for adding/removing usernames and passwords as needed to the password file which can also be provided by CCBill. With this option, we are also able to provide an authentication file for the content which should be password protected. For a more in depth explanation as to exactly how the system functions, please see the JPost Local manual.

How to Set Up Your CCBill User Management System

Please contact the CCBill Support Department for initial setup and installation of the CCBill User Management System. If you prefer to handle the installation of the necessary files and folders from your end, a CCBill Support Technician will build the installation files for you and send them to your preferred email address, along with instructions for placement of the files and permissions settings.

How to Update/Maintain Your CCBill User Management System

Below we will discuss how to access your User Management settings within the Webmaster Admin Portal and the purpose of each field/setting.

• Login to your Webmaster Admin Portal and go to Account Info > Sub Account Admin > User Management.
• The first section labeled User Management contains only a button that will either read Turn Off User Management or Turn On User Management. This will tell you the current status of User Management for your account. For example: If you have the option to turn it off, the system is currently enabled; if you have the option to turn it on, the system is not currently enabled.
• The second section, labeled User Management Settings, contains the configuration details for your setup.
  • User Management URL - The User Management URL or Web Location will be the location of the CCBill script (API) that has been uploaded to your server. This location is used to inform the CCBill system where to send commands regarding usernames and passwords.
  • System Type - The System Type setting informs the CCBill system what type of operating system your server is utilizing, ie: a Windows or a Unix operating system.
  • Encryption Type - This setting defines the encryption method to be used in regard to customer passwords. Generally, this setting will be set to ‘Standard’ but in some cases when a database is involved, the Encryption Type will need to be set to ‘None’
  • Satellite Locations – This setting allows you to choose which of the CCBill servers should be responsible for sending commands to the API on your server.

• The third section, labeled Username Settings, allows you to set the preferred method of collecting/issuing usernames and passwords for your customers.
  • Username Type - This setting defines the method of issuing usernames and passwords for your protected content.
    • User Defined - Customers are provided with a username and a password field on the CCBill sign up form so they are able to enter their preferred username and password.
    • Stored - You would provide CCBill with a library of usernames and passwords to be issued to customers during the signup process. You would need to provide an email address to be contacted when the library of usernames and passwords is close to being depleted so we may request a new library of usernames and passwords to prevent the possibility of running out of user details to issue.
    • Random - This option will allow CCBill to randomly generate and assign usernames and passwords during the signup process.
  • Collect Username / Password - This setting defines the method you would like CCBill to use for collecting username and password information on the CCBill signup forms
  • Show Username and Password Text Fields - Allows the customer to enter both the username and password for authentication on the CCBill signup form.
  • Show Username Text Field, Display Password - Allows the customer to enter the username and to view the password but not change it on the CCBill signup form.
  • Display Username and Password - Allows the customer to view the username and password on the CCBill signup form, but not to change them.
  • Hide both Username and Password - Does not allow the customer to view the username and password.
  • Display Username, Hide Password - Allows the customer to view but not change the username on the CCBill signup form. The password is concealed.
    • Display Username, Show Password Text Field - Allows the customer to view, but not change, the username and to enter the password on the CCBill signup form.
    • *Do Not Collect Usernames and Passwords – This setting is only available when the CCBill User Management System is turned off, and should only be used when usernames and passwords are not necessary for your business model.
    • Min./Max. Username/Password Length - These dropdown menus allow you to define the length of the usernames and passwords that customers should be issued or allowed to create. The restriction for this setting is from 4 characters to 16 characters.
  • Management Error Settings:
    • Email User Management Errors - The email address you choose to enter here will be the point of contact for any issues regarding the User Management Settings that may arise. This is a required field; if no email address is provided, the principal email address for the account will be used.