{"id":508,"date":"2020-08-10T18:44:10","date_gmt":"2020-08-10T18:44:10","guid":{"rendered":""},"modified":"2023-03-03T09:42:00","modified_gmt":"2023-03-03T09:42:00","slug":"resetting-ccbill-admin-portal-password","status":"publish","type":"post","link":"https:\/\/ccbill.com\/doc\/resetting-ccbill-admin-portal-password","title":{"rendered":"How to Reset your CCBill Admin Password?"},"content":{"rendered":"\n<p>CCBill merchants and affiliates can reset their passwords from the <a href=\"https:\/\/admin.ccbill.com\/loginMM.cgi\" target=\"_blank\" rel=\"noreferrer noopener\">Admin Login<\/a> page.<\/p>\n\n\n<div class=\"notice-warning\">\n<div class=\"notice-text\"><p>To change an Admin account username, merchants and affiliates need to contact <a href=\"https:\/\/ccbill.com\/contact\" target=\"_blank\">CCBill Merchant Support.<\/a><\/p>\n<\/div>\n<\/div>\n\n\n\n<p>To reset your CCBill Admin password:<\/p>\n\n\n\n<p>1. Click <strong>Forget your username\/password? <\/strong>on the Admin Login page.<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full\"><img decoding=\"async\" width=\"749\" height=\"485\" src=\"https:\/\/ccbill.com\/doc\/wp-content\/uploads\/2020\/08\/forgot-password-ccbill-admin.png\" alt=\"The link for resetting the CCBill Admin password.\" class=\"wp-image-7473\" srcset=\"https:\/\/ccbill.com\/doc\/wp-content\/uploads\/2020\/08\/forgot-password-ccbill-admin.png 749w, https:\/\/ccbill.com\/doc\/wp-content\/uploads\/2020\/08\/forgot-password-ccbill-admin-300x194.png 300w\" sizes=\"(max-width: 749px) 100vw, 749px\" \/><\/figure><\/div>\n\n\n<hr class=\"wp-block-separator has-text-color has-white-color has-alpha-channel-opacity has-white-background-color has-background\"\/>\n\n\n\n<hr class=\"wp-block-separator has-text-color has-white-color has-alpha-channel-opacity has-white-background-color has-background\"\/>\n\n\n\n<p>2. Use the <strong>I am a CCBill<\/strong>&nbsp;dropdown menu to select your user type. In this example, the <strong>Merchant\/Client<\/strong> option is selected.<\/p>\n\n\n<div class=\"notice-alert\">\n<div class=\"notice-text\"><p>CCBill affiliates should select the <strong>Affiliate<\/strong> option.<\/p>\n<\/div>\n<\/div>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full\"><img decoding=\"async\" width=\"750\" height=\"527\" src=\"https:\/\/ccbill.com\/doc\/wp-content\/uploads\/2020\/08\/user-type-forgot-password-ccbill-admin.png\" alt=\"Select user type for the CCBill Admin password reset.\" class=\"wp-image-7469\" srcset=\"https:\/\/ccbill.com\/doc\/wp-content\/uploads\/2020\/08\/user-type-forgot-password-ccbill-admin.png 750w, https:\/\/ccbill.com\/doc\/wp-content\/uploads\/2020\/08\/user-type-forgot-password-ccbill-admin-300x211.png 300w\" sizes=\"(max-width: 750px) 100vw, 750px\" \/><\/figure><\/div>\n\n\n<hr class=\"wp-block-separator has-text-color has-white-color has-alpha-channel-opacity has-white-background-color has-background\"\/>\n\n\n\n<hr class=\"wp-block-separator has-text-color has-white-color has-alpha-channel-opacity has-white-background-color has-background\"\/>\n\n\n\n<p>3. Select <strong>Option 2<\/strong>.<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full\"><img decoding=\"async\" width=\"750\" height=\"490\" src=\"https:\/\/ccbill.com\/doc\/wp-content\/uploads\/2020\/08\/ccbill-admin-password-reset.png\" alt=\"Select Option 2 for CCBill Admin password reset.\" class=\"wp-image-7470\" srcset=\"https:\/\/ccbill.com\/doc\/wp-content\/uploads\/2020\/08\/ccbill-admin-password-reset.png 750w, https:\/\/ccbill.com\/doc\/wp-content\/uploads\/2020\/08\/ccbill-admin-password-reset-300x196.png 300w\" sizes=\"(max-width: 750px) 100vw, 750px\" \/><\/figure><\/div>\n\n\n<hr class=\"wp-block-separator has-text-color has-white-color has-alpha-channel-opacity has-white-background-color has-background\"\/>\n\n\n\n<hr class=\"wp-block-separator has-text-color has-white-color has-alpha-channel-opacity has-white-background-color has-background\"\/>\n\n\n\n<p>4. Type your <strong>Account Number<\/strong>.<\/p>\n\n\n\n<p>5. Enter your <strong>Username<\/strong>.<\/p>\n\n\n\n<p>6. Click&nbsp;<strong>OK<\/strong>.<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full\"><img decoding=\"async\" width=\"750\" height=\"497\" src=\"https:\/\/ccbill.com\/doc\/wp-content\/uploads\/2020\/08\/reset-admin-password-ccbill.png\" alt=\"Enter account number and username to reset CCBill Admin password.\" class=\"wp-image-7466\" srcset=\"https:\/\/ccbill.com\/doc\/wp-content\/uploads\/2020\/08\/reset-admin-password-ccbill.png 750w, https:\/\/ccbill.com\/doc\/wp-content\/uploads\/2020\/08\/reset-admin-password-ccbill-300x199.png 300w\" sizes=\"(max-width: 750px) 100vw, 750px\" \/><\/figure><\/div>\n\n\n<hr class=\"wp-block-separator has-text-color has-white-color has-alpha-channel-opacity has-white-background-color has-background\"\/>\n\n\n\n<hr class=\"wp-block-separator has-text-color has-white-color has-alpha-channel-opacity has-white-background-color has-background\"\/>\n\n\n\n<p>7. Read the <em>Email Sent <\/em>message and click <strong>OK<\/strong>.<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full\"><img decoding=\"async\" width=\"750\" height=\"399\" src=\"https:\/\/ccbill.com\/doc\/wp-content\/uploads\/2020\/08\/email-sent-notification-password-reset.png\" alt=\"Email Sent message pops up when resetting the CCBill Admin password.\" class=\"wp-image-7471\" srcset=\"https:\/\/ccbill.com\/doc\/wp-content\/uploads\/2020\/08\/email-sent-notification-password-reset.png 750w, https:\/\/ccbill.com\/doc\/wp-content\/uploads\/2020\/08\/email-sent-notification-password-reset-300x160.png 300w\" sizes=\"(max-width: 750px) 100vw, 750px\" \/><\/figure><\/div>\n\n\n<hr class=\"wp-block-separator has-text-color has-white-color has-alpha-channel-opacity has-white-background-color has-background\"\/>\n\n\n\n<hr class=\"wp-block-separator has-text-color has-white-color has-alpha-channel-opacity has-white-background-color has-background\"\/>\n\n\n\n<p>8. Access your registered email account and find the email sent by CCBill Merchant Support. The email subject is <strong>Lost Password<\/strong>.<\/p>\n\n\n\n<p>9. Open the&nbsp;<strong>Click here to update your password<\/strong>&nbsp;link.<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full\"><img decoding=\"async\" width=\"750\" height=\"274\" src=\"https:\/\/ccbill.com\/doc\/wp-content\/uploads\/2020\/08\/reset-password-link-ccbill.png\" alt=\"Reset CCBill Admin password using mail account.\" class=\"wp-image-7467\" srcset=\"https:\/\/ccbill.com\/doc\/wp-content\/uploads\/2020\/08\/reset-password-link-ccbill.png 750w, https:\/\/ccbill.com\/doc\/wp-content\/uploads\/2020\/08\/reset-password-link-ccbill-300x110.png 300w\" sizes=\"(max-width: 750px) 100vw, 750px\" \/><\/figure><\/div>\n\n\n<hr class=\"wp-block-separator has-text-color has-white-color has-alpha-channel-opacity has-white-background-color has-background\"\/>\n\n\n\n<hr class=\"wp-block-separator has-text-color has-white-color has-alpha-channel-opacity has-white-background-color has-background\"\/>\n\n\n\n<p>10. Enter a new password in the <strong>New Password<\/strong> and <strong>Re-Enter New Password<\/strong> fields.<\/p>\n\n\n\n<p>Ensure that the password:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Is 8 to 16 characters long.<\/li>\n\n\n\n<li>Contains at least one digit.<\/li>\n\n\n\n<li>Has at least one letter.<\/li>\n<\/ul>\n\n\n\n<p>11. Click&nbsp;<strong>OK<\/strong>.<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full\"><img decoding=\"async\" width=\"750\" height=\"500\" src=\"https:\/\/ccbill.com\/doc\/wp-content\/uploads\/2020\/08\/enter-new-password-ccbill.png\" alt=\"Enter new CCBill Admin password.\" class=\"wp-image-7472\" srcset=\"https:\/\/ccbill.com\/doc\/wp-content\/uploads\/2020\/08\/enter-new-password-ccbill.png 750w, https:\/\/ccbill.com\/doc\/wp-content\/uploads\/2020\/08\/enter-new-password-ccbill-300x200.png 300w\" sizes=\"(max-width: 750px) 100vw, 750px\" \/><\/figure><\/div>\n\n\n<hr class=\"wp-block-separator has-text-color has-white-color has-alpha-channel-opacity has-white-background-color has-background\"\/>\n\n\n\n<hr class=\"wp-block-separator has-text-color has-white-color has-alpha-channel-opacity has-white-background-color has-background\"\/>\n\n\n\n<p>12. The <em>Successful Password Change<\/em> message confirms that the new password is active. Click <strong>OK<\/strong>.<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full\"><img decoding=\"async\" width=\"750\" height=\"368\" src=\"https:\/\/ccbill.com\/doc\/wp-content\/uploads\/2020\/08\/successful-password-change-ccbill.png\" alt=\"Successful CCBill Admin password change message.\" class=\"wp-image-7468\" srcset=\"https:\/\/ccbill.com\/doc\/wp-content\/uploads\/2020\/08\/successful-password-change-ccbill.png 750w, https:\/\/ccbill.com\/doc\/wp-content\/uploads\/2020\/08\/successful-password-change-ccbill-300x147.png 300w\" sizes=\"(max-width: 750px) 100vw, 750px\" \/><\/figure><\/div>\n\n\n<hr class=\"wp-block-separator has-text-color has-white-color has-alpha-channel-opacity has-white-background-color has-background\"\/>\n\n\n\n<hr class=\"wp-block-separator has-text-color has-white-color has-alpha-channel-opacity has-white-background-color has-background\"\/>\n\n\n\n<p>Log in to the CCBill Admin using your username and newly created password.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-text-color has-white-color has-alpha-channel-opacity has-white-background-color has-background\"\/>\n","protected":false},"excerpt":{"rendered":"<p>This step-by-step guide explains how to reset a CCBill Admin account password.<\/p>\n","protected":false},"author":3,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"kk_blocks_editor_width":"","_kiokenblocks_attr":"","_kiokenblocks_dimensions":"","footnotes":""},"categories":[46],"tags":[],"class_list":["post-508","post","type-post","status-publish","format-standard","hentry","category-admin-portal"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v25.0 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>CCBill Merchant Knowledge Base | Resetting Your Password<\/title>\n<meta name=\"description\" content=\"Forgot your CCBill Admin password? No worries, it happens all the time. Use this brief guide to create a new password for your account.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/ccbill.com\/doc\/resetting-ccbill-admin-portal-password\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"CCBill Merchant Knowledge Base | Resetting Your Password\" \/>\n<meta property=\"og:description\" content=\"Forgot your CCBill Admin password? No worries, it happens all the time. 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