{"id":8750,"date":"2024-03-28T15:14:05","date_gmt":"2024-03-28T15:14:05","guid":{"rendered":"https:\/\/ccbill.com\/doc\/?p=8750"},"modified":"2024-07-22T09:33:02","modified_gmt":"2024-07-22T09:33:02","slug":"visa-integrity-risk-program-virp","status":"publish","type":"post","link":"https:\/\/ccbill.com\/doc\/visa-integrity-risk-program-virp","title":{"rendered":"Visa Integrity Risk Program (VIRP)"},"content":{"rendered":"\n<p>Card associations develop and implement controls and oversight to protect the payment ecosystem and their brands from fraudulent or illegal activity. These programs benefit all participants by reducing regulatory and legal risks while preserving the integrity of the payment process.<\/p>\n\n\n\n<p>In May 2023, Visa replaced its Global Brand Protection Program (GBPP) with the new <strong>Visa Integrity Risk Program (VIRP)<\/strong>.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">High-Integrity Risk (HIR)<\/h3>\n\n\n\n<p>Under VIRP, Visa categorizes merchants as <strong>High-Integrity Risk (HIR)<\/strong> if they operate in industries historically burdened with higher levels of fraud, chargebacks, returns, and refunds. Merchants identified as HIR are subject to additional reporting obligations, stricter monitoring, and enhanced security protocols to mitigate these risks.<\/p>\n\n\n\n<p>It is important to note that being classified as a HIR merchant by Visa does not necessarily mean your business is inherently prone to chargebacks. Instead, this classification reflects the perceived risk level of your business model and the Merchant Category Code (MCC) under which your business is categorized.<\/p>\n\n\n<div class=\"notice-note\">\n<div class=\"notice-text\"><p><strong>Note:<\/strong> A <a href=\"https:\/\/ccbill.com\/kb\/mcc-code\" target=\"_blank\" rel=\"noreferrer noopener\">Merchant Category Code (MCC)<\/a> is a four-digit number used to classify a business entity based on the type of goods or services the company provides.<\/p>\n<\/div>\n<\/div>\n\n\n\n<h3 class=\"wp-block-heading\">MCC Tiers<\/h3>\n\n\n\n<p>VIRP categorizes HIR merchants into three tiers based on Merchant Category Codes (MCC), with Tier 1 being the highest risk:<\/p>\n\n\n\n<p><strong>Tier 1<\/strong><\/p>\n\n\n\n<figure class=\"wp-block-table is-style-stripes\"><table class=\"has-background\" style=\"background-color:#a1deff7d\"><thead><tr><th class=\"has-text-align-center\" data-align=\"center\">MMC<\/th><th>Description<\/th><\/tr><\/thead><tbody><tr><td class=\"has-text-align-center\" data-align=\"center\"><strong>5967<\/strong><\/td><td>Direct Marketing - Inbound Teleservices Merchant <br>(e.g., website subscriptions, video streaming)<\/td><\/tr><tr><td class=\"has-text-align-center\" data-align=\"center\"><strong>7273<\/strong><\/td><td>Dating services (e.g., online classifieds, monthly subscriptions)<\/td><\/tr><tr><td class=\"has-text-align-center\" data-align=\"center\"><strong>7995<\/strong><\/td><td>Betting (e.g., games of chance, sports betting)<\/td><\/tr><tr><td class=\"has-text-align-center\" data-align=\"center\"><strong>5122\/<\/strong><br><strong>5912<\/strong><\/td><td>Drugs, Drug Proprietaries, Drug Stores (Sales of prescription-required drugs)<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n<p><strong>Tier 2<\/strong><\/p>\n\n\n\n<figure class=\"wp-block-table is-style-stripes\"><table class=\"has-background\" style=\"background-color:#a1deff7d\"><thead><tr><th class=\"has-text-align-center\" data-align=\"center\">MCC<\/th><th>Description<\/th><\/tr><\/thead><tbody><tr><td class=\"has-text-align-center\" data-align=\"center\"><strong>6051\/<\/strong><br><strong>6012<\/strong><\/td><td>Cryptocurrency (Transactions, wallets, ICOs)<\/td><\/tr><tr><td class=\"has-text-align-center\" data-align=\"center\"><strong>4816<\/strong><\/td><td>Cyberlockers (Digital file-sharing, content payment)<\/td><\/tr><tr><td class=\"has-text-align-center\" data-align=\"center\"><strong>5816<\/strong><\/td><td>Digital Goods - Games (Entry fees, skill-based outcomes)<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n<p><strong>Tier 3<\/strong><\/p>\n\n\n\n<figure class=\"wp-block-table is-style-stripes\"><table class=\"has-background\" style=\"background-color:#a1deff7d\"><thead><tr><th class=\"has-text-align-center\" data-align=\"center\">MCC<\/th><th>Description<\/th><\/tr><\/thead><tbody><tr><td class=\"has-text-align-center\" data-align=\"center\"><strong>6211<\/strong><\/td><td>Financial trading (Binary options, forex, spread betting, ICOs)<\/td><\/tr><tr><td class=\"has-text-align-center\" data-align=\"center\"><strong>5966<\/strong><\/td><td>Telemarketing (Outbound services, customer education)<\/td><\/tr><tr><td class=\"has-text-align-center\" data-align=\"center\"><strong>5968<\/strong><\/td><td>Subscription merchants (Negative-option billing)<\/td><\/tr><tr><td class=\"has-text-align-center\" data-align=\"center\"><strong>5993<\/strong><\/td><td>Tobacco products (Cigarettes, e-cigarettes, vaping devices)<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n<p><\/p>\n\n\n<div class=\"notice-note\">\n<div class=\"notice-text\"><p><strong>Note:<\/strong> Please be aware that CCBill does not support all the high-risk business models mentioned above. For more information, refer to CCBill's <a href=\"https:\/\/ccbill.com\/cs\/client\/policies\/ccbill\/acceptable_use.html\" target=\"_blank\" rel=\"noreferrer noopener\">Acceptable Use Policy<\/a> and <a href=\"https:\/\/ccbill.com\/cs\/client\/policies\/ccbill\/terms_and_conditions_cc.html\" target=\"_blank\" rel=\"noreferrer noopener\">Merchant Terms And Conditions<\/a>.<\/p>\n<\/div>\n<\/div>\n\n\n\n<h3 class=\"wp-block-heading\">VIRP Update (April 2024)<\/h3>\n\n\n\n<p>An acquirer must register each High-Integrity Risk account with Visa before allowing the merchant to accept payments. Visa has announced that it will increase registration fees and introduce additional charges for merchants within the VIRP scope.<\/p>\n\n\n\n<p><strong>The following changes will be effective from April 1, 2024:<\/strong><\/p>\n\n\n\n<p><strong>Registration Fee<\/strong><\/p>\n\n\n\n<p>The initial non-refundable merchant application fee will <strong>increase from $500 to $950<\/strong>.<\/p>\n\n\n\n<p><strong>Visa Integrity Risk Fee<\/strong><\/p>\n\n\n\n<p>A new fixed fee of $0.10 per transaction and a variable fee of 10 basis points will be applied for the following merchant category codes (MCCs):<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>5967<\/strong> - Direct Marketing - Inbound Teleservices Merchant<\/li>\n\n\n\n<li><strong>7273<\/strong> - Dating Services<\/li>\n\n\n\n<li><strong>7995<\/strong> - Betting, including Lottery Tickets, Casino Gaming Chips, Off-Track Betting, and wagers at Racetracks.<\/li>\n<\/ul>\n\n\n\n<p>For example, if a transaction is worth $20, merchants will incur the following fees:<\/p>\n\n\n\n<p>1. <strong>Per Transaction Fee. <\/strong>Regardless of the transaction size, a fixed fee of $0.10 is added to the payment amount.<\/p>\n\n\n\n<p>2. <strong>Percentage Fee Based on Payment Volume (Basis Points).<\/strong> One basis point equals 1\/100th of a percent, or 0.01%. The Visa fee is ten basis points or 0.10% of the transaction volume. For a $20 transaction, this equates to 0.10% of $20, which is $0.02.<\/p>\n\n\n\n<p>The total additional fee would be the sum of the per-transaction fee and the percentage fee:<\/p>\n\n\n\n<figure class=\"wp-block-table is-style-stripes\"><table class=\"has-background has-fixed-layout\" style=\"background-color:#a1deff7d\"><thead><tr><th>Description<\/th><th>Amount<\/th><\/tr><\/thead><tbody><tr><td>Transaction Amount<\/td><td>$20.00<\/td><\/tr><tr><td>Per Transaction Fee<\/td><td>$0.10<\/td><\/tr><tr><td>Percentage Fee (0.10%)<\/td><td>$0.02<\/td><\/tr><tr><td>Total Fee<\/td><td>$0.12<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n<p><\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Managing Consumer Complaints<\/h3>\n\n\n\n<p>According to VIRP requirements, HIR merchants must implement a complaint submission process. Merchants are required to:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Allow website visitors to report content that may be illegal or violate Visa rules or requirements.<\/li>\n\n\n\n<li>Review and resolve all reported complaints within <strong>7 business days<\/strong>.<\/li>\n\n\n\n<li>Remove illegal content immediately and notify their Acquirer(s).<\/li>\n<\/ul>\n\n\n\n<p>To support our merchants, CCBill has streamlined the complaint submission process. Merchants can place the following link in an easily locatable location on their websites (such as the footer):<\/p>\n\n\n\n<div class=\"wp-block-kevinbatdorf-code-block-pro\" data-code-block-pro-font-family=\"Code-Pro-JetBrains-Mono\" style=\"font-size:.875rem;font-family:Code-Pro-JetBrains-Mono,ui-monospace,SFMono-Regular,Menlo,Monaco,Consolas,monospace;line-height:1.25rem;--cbp-tab-width:2;tab-size:var(--cbp-tab-width, 2)\"><span style=\"display:block;padding:16px 0 0 16px;margin-bottom:-1px;width:100%;text-align:left;background-color:#263238\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"54\" height=\"14\" viewBox=\"0 0 54 14\"><g fill=\"none\" fill-rule=\"evenodd\" transform=\"translate(1 1)\"><circle cx=\"6\" cy=\"6\" r=\"6\" fill=\"#FF5F56\" stroke=\"#E0443E\" stroke-width=\".5\"><\/circle><circle cx=\"26\" cy=\"6\" r=\"6\" fill=\"#FFBD2E\" stroke=\"#DEA123\" stroke-width=\".5\"><\/circle><circle cx=\"46\" cy=\"6\" r=\"6\" fill=\"#27C93F\" stroke=\"#1AAB29\" stroke-width=\".5\"><\/circle><\/g><\/svg><\/span><span role=\"button\" tabindex=\"0\" data-code=\"&lt;a rel=&quot;nofollow&quot; href=&quot;https:\/\/www.ccbillcomplaintform.com\/ccbill\/form\/CCBillContentRemovalRequest1\/formperma\/sBK2jfIoZWAFw2hRRt5Rv2PQncscFzpvOH6bPcwopas&quot;&gt;Complaints\/Takedown Request&lt;\/a&gt;\" style=\"color:#EEFFFF;display:none\" aria-label=\"Copy\" class=\"code-block-pro-copy-button\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" style=\"width:24px;height:24px\" fill=\"none\" viewBox=\"0 0 24 24\" stroke=\"currentColor\" stroke-width=\"2\"><path class=\"with-check\" stroke-linecap=\"round\" stroke-linejoin=\"round\" d=\"M4.5 12.75l6 6 9-13.5\"><\/path><path class=\"without-check\" stroke-linecap=\"round\" stroke-linejoin=\"round\" d=\"M16.5 8.25V6a2.25 2.25 0 00-2.25-2.25H6A2.25 2.25 0 003.75 6v8.25A2.25 2.25 0 006 16.5h2.25m8.25-8.25H18a2.25 2.25 0 012.25 2.25V18A2.25 2.25 0 0118 20.25h-7.5A2.25 2.25 0 018.25 18v-1.5m8.25-8.25h-6a2.25 2.25 0 00-2.25 2.25v6\"><\/path><\/svg><\/span><pre class=\"shiki material-theme\" style=\"background-color: #263238\" tabindex=\"0\"><code><span class=\"line\"><span style=\"color: #89DDFF\">&lt;<\/span><span style=\"color: #F07178\">a<\/span><span style=\"color: #89DDFF\"> <\/span><span style=\"color: #C792EA\">rel<\/span><span style=\"color: #89DDFF\">=<\/span><span style=\"color: #89DDFF\">&quot;<\/span><span style=\"color: #C3E88D\">nofollow<\/span><span style=\"color: #89DDFF\">&quot;<\/span><span style=\"color: #89DDFF\"> <\/span><span style=\"color: #C792EA\">href<\/span><span style=\"color: #89DDFF\">=<\/span><span style=\"color: #89DDFF\">&quot;<\/span><span style=\"color: #C3E88D\">https:\/\/www.ccbillcomplaintform.com\/ccbill\/form\/CCBillContentRemovalRequest1\/formperma\/sBK2jfIoZWAFw2hRRt5Rv2PQncscFzpvOH6bPcwopas<\/span><span style=\"color: #89DDFF\">&quot;<\/span><span style=\"color: #89DDFF\">&gt;<\/span><span style=\"color: #EEFFFF\">Complaints\/Takedown Request<\/span><span style=\"color: #89DDFF\">&lt;\/<\/span><span style=\"color: #F07178\">a<\/span><span style=\"color: #89DDFF\">&gt;<\/span><\/span><\/code><\/pre><\/div>\n\n\n\n<p><\/p>\n\n\n\n<p>Once the consumer clicks the link:<\/p>\n\n\n\n<p>1. The consumer is directed to a CCBill form to submit their complaint.<\/p>\n\n\n\n<p>2. CCBill assesses the complaint for VIRP violations.<\/p>\n\n\n\n<p>3. CCBill forwards the results to the merchant with a request to remove any violating content.<\/p>\n\n\n\n<p>4. CCBill reports the results to the Acquirer bank.<\/p>\n\n\n\n<p><strong>Merchants with an existing submission method that complies with VIRP rules do not need to implement the CCBill process.<\/strong><strong><\/strong><\/p>\n\n\n\n<p>Updates regarding VIRP and other Visa products and services are regularly issued in the <a href=\"https:\/\/usa.visa.com\/content\/dam\/VCOM\/download\/about-visa\/visa-rules-public.pdf\" target=\"_blank\" rel=\"noreferrer noopener nofollow\">Visa Core Rules<\/a> publication.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>This article explores aspects of the new Visa Integrity Risk Program (VIRP) and highlight elements that directly affect merchants.<\/p>\n","protected":false},"author":4,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"kk_blocks_editor_width":"","_kiokenblocks_attr":"","_kiokenblocks_dimensions":"","footnotes":""},"categories":[28],"tags":[],"class_list":["post-8750","post","type-post","status-publish","format-standard","hentry","category-merchants"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v25.0 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Visa Integrity Risk Program (VIRP) - CCBill Doc<\/title>\n<meta name=\"description\" content=\"Learn more about the new Visa Integrity Risk Program (VIRP) and its impact on specific merchant categories.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/ccbill.com\/doc\/visa-integrity-risk-program-virp\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Visa Integrity Risk Program (VIRP) - CCBill Doc\" \/>\n<meta property=\"og:description\" content=\"Learn more about the new Visa Integrity Risk Program (VIRP) and its impact on specific merchant categories.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/ccbill.com\/doc\/visa-integrity-risk-program-virp\" \/>\n<meta property=\"og:site_name\" content=\"CCBill Doc\" \/>\n<meta property=\"article:published_time\" content=\"2024-03-28T15:14:05+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2024-07-22T09:33:02+00:00\" \/>\n<meta name=\"author\" content=\"Vladimir Kaplarevic\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Vladimir Kaplarevic\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"3 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/ccbill.com\/doc\/visa-integrity-risk-program-virp\",\"url\":\"https:\/\/ccbill.com\/doc\/visa-integrity-risk-program-virp\",\"name\":\"Visa Integrity Risk Program (VIRP) - 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