{"id":1297,"date":"2021-02-03T12:42:40","date_gmt":"2021-02-03T12:42:40","guid":{"rendered":"https:\/\/ccbill.com\/kb\/?p=1297"},"modified":"2023-03-07T12:06:04","modified_gmt":"2023-03-07T12:06:04","slug":"magento-contact-captcha","status":"publish","type":"post","link":"https:\/\/ccbill.com\/kb\/magento-contact-captcha","title":{"rendered":"How to Add CAPTCHA to Magento Contact Forms"},"content":{"rendered":"\n

Introduction<\/p>\n\n\n\n

CAPTCHA prevents software that imitates human behavior (bots<\/strong>) to access and use services intended for genuine human users.<\/p>\n\n\n\n

Automated and malicious bots are used to initiate DoS and DDoS attacks<\/a>, spam, brute-force attacks<\/a>, content scraping, click fraud, and inventory hoarding.<\/p>\n\n\n\n

By adding CAPTCHA to the Magento contact form, you eliminate spam and block bots from overwhelming your eCommerce <\/a>store or using contact forms as a gateway to compromise core services.<\/p>\n\n\n\n

Learn how to add CAPTCHA to Contact Forms in Magento 2.4 <\/strong>and stop malicious activity on your website.<\/p>\n\n\n

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\"Customer<\/figure><\/div>\n\n\n

Add CAPTCHA to the Magento Contact Form<\/h2>\n\n\n\n

Contact forms help customers get in touch with your store if they have questions or need assistance. These forms typically receive lots of traffic, and adding the CAPTCHA is an efficient way to verify user activity.<\/p>\n\n\n\n

There are two ways to add CAPTCHA verification in Magento without any additional coding:<\/p>\n\n\n\n

    \n
  1. Enable built-in CAPTCHA verification in Magento.<\/li>\n\n\n\n
  2. Integrate Google reCAPTCHA. <\/li>\n<\/ol>\n\n\n\n

    The examples in the article are presented using Magento 2.4.<\/strong><\/p>\n\n\n\n

    Enable Default CAPTCHA in Magento<\/h2>\n\n\n\n

    Use the built-in CAPTCHA feature in Magento to configure CAPTCHA for admin users and multiple storefront forms, including the Contact Us<\/strong> form.<\/p>\n\n\n\n

    To enable and set up CAPTCHA in Magento 2.4:<\/p>\n\n\n\n

    1. Access the Magento admin.<\/p>\n\n\n\n

    2. Expand the Stores<\/strong> menu. <\/p>\n\n\n\n

    3. Click Configuration <\/strong>in the Settings<\/em> section.<\/p>\n\n\n

    \n
    \"Access<\/figure><\/div>\n\n\n

    4. Open the Customer Configuration<\/strong> menu in the Customers<\/em> tab.<\/p>\n\n\n

    \n
    \"Customer<\/figure><\/div>\n\n\n

    5. Uncheck the Use system value<\/strong> box next to the Forms<\/em> field.<\/p>\n\n\n\n

    6. Press Ctrl<\/strong> and click the Contact Us<\/strong> option. Add CAPTCHA to other forms if necessary.<\/p>\n\n\n

    \n
    \"Add<\/figure><\/div>\n\n\n

    7. Optionally, change default system values such as the CAPTCHA character type and the number of symbols.<\/p>\n\n\n\n

    8. Click Save Config<\/strong> to apply the CAPTCHA settings.<\/p>\n\n\n

    \n
    \"Edit<\/figure><\/div>\n\n\n

    To see the changes in the storefront, do not forget to flush the Magento cache<\/a>. The CAPTCHA section is located at the bottom of the Contact Us form.<\/p>\n\n\n

    \n
    \"CAPTCHA<\/figure><\/div>\n\n\n

    The look and location of the CAPTCHA varies based on theme and configuration.<\/p>\n\n\n\n

    Add Google reCAPTCHA to Magento<\/h2>\n\n\n\n

    The additional step customers take to pass a CAPTCHA challenge might negatively impact their experience. Google reCAPTCHA uses machine learning to track customer behavior and identify suspicious activity without direct customer input. <\/p>\n\n\n\n

    Magento is compatible with Google reCAPTCHA.<\/p>\n\n\n\n

    Google offers several reCAPTCHA types:<\/p>\n\n\n\n