{"id":2803,"date":"2021-12-16T16:21:05","date_gmt":"2021-12-16T16:21:05","guid":{"rendered":"https:\/\/ccbill.com\/kb\/?p=2803"},"modified":"2023-03-07T10:50:49","modified_gmt":"2023-03-07T10:50:49","slug":"magento-ftp","status":"publish","type":"post","link":"https:\/\/ccbill.com\/kb\/magento-ftp","title":{"rendered":"How To Set Up a Magento FTP Connection"},"content":{"rendered":"\n<p class=\"h3\">Introduction<\/p>\n\n\n\n<p>An FTP connection enables merchants to transfer files between their local machine and the remote web server.<\/p>\n\n\n\n<p>You need to be able to upload, download, and modify files on the store's server when:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><a href=\"https:\/\/ccbill.com\/kb\/magento-install-new-theme\" target=\"_blank\" rel=\"noreferrer noopener\">Installing a new Magento theme<\/a>.<\/li>\n\n\n\n<li>Creating a <a href=\"https:\/\/ccbill.com\/kb\/magento-backup-and-restore\" target=\"_blank\" rel=\"noreferrer noopener\">store backup<\/a>.<\/li>\n\n\n\n<li>Applying the latest <a href=\"https:\/\/ccbill.com\/kb\/install-magento-security-patches\" target=\"_blank\" rel=\"noreferrer noopener\">security patch<\/a>.<\/li>\n\n\n\n<li><a href=\"https:\/\/ccbill.com\/kb\/magento-block-ip\" target=\"_blank\" rel=\"noreferrer noopener\">Blocking IP addresses<\/a> in Magento 2.<\/li>\n<\/ul>\n\n\n\n<p><strong>Learn how to set up a Magento FTP connection <\/strong>and perform these and other essential store management tasks with ease.<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-large\"><img decoding=\"async\" width=\"800\" height=\"400\" src=\"https:\/\/ccbill.com\/kb\/wp-content\/uploads\/2021\/12\/set-up-magento-ftp-connection.png\" alt=\"Setting up a Magento FTP connection.\" class=\"wp-image-2805\" srcset=\"https:\/\/ccbill.com\/kb\/wp-content\/uploads\/2021\/12\/set-up-magento-ftp-connection.png 800w, https:\/\/ccbill.com\/kb\/wp-content\/uploads\/2021\/12\/set-up-magento-ftp-connection-300x150.png 300w, https:\/\/ccbill.com\/kb\/wp-content\/uploads\/2021\/12\/set-up-magento-ftp-connection-768x384.png 768w\" sizes=\"(max-width: 800px) 100vw, 800px\" \/><\/figure><\/div>\n\n\n<h2 class=\"wp-block-heading\">Set up Magento FTP Connection via FTP Client<\/h2>\n\n\n\n<p>An FTP client is a third-party application designed to help users set up an FTP connection. They provide a user-friendly interface for transferring files and directories to and from a server.<\/p>\n\n\n\n<p>Before proceeding, install a preferred FTP client (Cyberduck, FileZilla, WinSCP, etc.) on the local (client) computer.<\/p>\n\n\n\n<p>The examples in this guide are presented using <strong>WinSCP<\/strong>.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Step 1: Get FTP User Credentials<\/h3>\n\n\n\n<p>To establish a connection with the remote server, obtain FTP user credentials from your web host. The required information includes:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Encryption Type&nbsp;<\/strong>(FTP, SFTP, SCP, etc.)<\/li>\n\n\n\n<li><strong>Host Name&nbsp;<\/strong>(URL or an IP address)<\/li>\n\n\n\n<li><strong>Port&nbsp;<\/strong>(The default port number for an&nbsp;<a target=\"_blank\" href=\"https:\/\/phoenixnap.com\/kb\/how-does-sftp-work\" rel=\"noreferrer noopener\">SFTP<\/a>&nbsp;connection is 22)<\/li>\n\n\n\n<li><strong>Username<\/strong><\/li>\n\n\n\n<li><strong>Password<\/strong><\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\">Step 2: Connect To Magento Server<\/h3>\n\n\n\n<p>To initiate an FTP session with the Magento server:<\/p>\n\n\n\n<p>1. Open the WinSCP client and enter the FTP credentials on the <em>Login<\/em> page.<\/p>\n\n\n\n<p>2. WinSCP uses the SFTP transfer protocol and port number 22 by default. Change the file protocol and port number if your web host specified different values.<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-large\"><img decoding=\"async\" width=\"800\" height=\"554\" src=\"https:\/\/ccbill.com\/kb\/wp-content\/uploads\/2021\/12\/winscp-protocol-port-number.png\" alt=\"FTP port number and protocol in FTP client.\" class=\"wp-image-2815\" srcset=\"https:\/\/ccbill.com\/kb\/wp-content\/uploads\/2021\/12\/winscp-protocol-port-number.png 800w, https:\/\/ccbill.com\/kb\/wp-content\/uploads\/2021\/12\/winscp-protocol-port-number-300x208.png 300w, https:\/\/ccbill.com\/kb\/wp-content\/uploads\/2021\/12\/winscp-protocol-port-number-768x532.png 768w\" sizes=\"(max-width: 800px) 100vw, 800px\" \/><\/figure><\/div>\n\n\n<p>3. Enter the FTP <strong>Host name (or IP)<\/strong>, <strong>User name<\/strong>, and <a href=\"https:\/\/phoenixnap.com\/blog\/strong-great-password-ideas\" target=\"_blank\" rel=\"noreferrer noopener\">Password<\/a>.<\/p>\n\n\n\n<p>4. Click <strong>Login<\/strong> to access the server.<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-large\"><img decoding=\"async\" width=\"800\" height=\"546\" src=\"https:\/\/ccbill.com\/kb\/wp-content\/uploads\/2021\/12\/winscp-login.png\" alt=\"Add Magento FTP credentials in Client.\" class=\"wp-image-2814\" srcset=\"https:\/\/ccbill.com\/kb\/wp-content\/uploads\/2021\/12\/winscp-login.png 800w, https:\/\/ccbill.com\/kb\/wp-content\/uploads\/2021\/12\/winscp-login-300x205.png 300w, https:\/\/ccbill.com\/kb\/wp-content\/uploads\/2021\/12\/winscp-login-768x524.png 768w\" sizes=\"(max-width: 800px) 100vw, 800px\" \/><\/figure><\/div>\n\n\n<p>5. WinSCP verifies RSA key details when authenticating a host for the first time. Click <strong>Yes<\/strong> to connect and add the server host key to the cache.<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-large\"><img decoding=\"async\" width=\"800\" height=\"546\" src=\"https:\/\/ccbill.com\/kb\/wp-content\/uploads\/2021\/12\/rsa-keys-winscp.png\" alt=\"Verify RSA keys to authenticate remote host in FTP client.\" class=\"wp-image-2822\" srcset=\"https:\/\/ccbill.com\/kb\/wp-content\/uploads\/2021\/12\/rsa-keys-winscp.png 800w, https:\/\/ccbill.com\/kb\/wp-content\/uploads\/2021\/12\/rsa-keys-winscp-300x205.png 300w, https:\/\/ccbill.com\/kb\/wp-content\/uploads\/2021\/12\/rsa-keys-winscp-768x524.png 768w\" sizes=\"(max-width: 800px) 100vw, 800px\" \/><\/figure><\/div>\n\n\n<p>6. Once a secure connection is established, the right pane displays a list of files and directories on the remote server.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" width=\"800\" height=\"434\" src=\"https:\/\/ccbill.com\/kb\/wp-content\/uploads\/2021\/12\/winscp-ftp-connection-magento.png\" alt=\"Remote host pane in FTP client.\" class=\"wp-image-2821\" srcset=\"https:\/\/ccbill.com\/kb\/wp-content\/uploads\/2021\/12\/winscp-ftp-connection-magento.png 800w, https:\/\/ccbill.com\/kb\/wp-content\/uploads\/2021\/12\/winscp-ftp-connection-magento-300x163.png 300w, https:\/\/ccbill.com\/kb\/wp-content\/uploads\/2021\/12\/winscp-ftp-connection-magento-768x417.png 768w\" sizes=\"(max-width: 800px) 100vw, 800px\" \/><\/figure>\n\n\n\n<p>You can add, remove, or edit files as long as the connection is active.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Step 3: Transfer Files Using FTP Connection<\/h3>\n\n\n\n<p>An FTP client typically displays two panes. The left <strong>client pane<\/strong> shows files on the local machine, while the right, <strong>server pane<\/strong>, lists files on the remote computer.<\/p>\n\n\n\n<p>Both sections have a directory tree to allow users to navigate files and directories, much like in a file manager.<\/p>\n\n\n\n<p>To upload files to the Magento server:<\/p>\n\n\n\n<p>1. Access the directory that contains the file you want to upload.<\/p>\n\n\n\n<p>2. Open the target directory in the server pane.<\/p>\n\n\n\n<p>3. Drag and drop the file from the local to the remote pane.<\/p>\n\n\n\n<p>The same principle applies when downloading files. Download a file by dragging the file from the server pane to the local pane.<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-large\"><img decoding=\"async\" width=\"799\" height=\"255\" src=\"https:\/\/ccbill.com\/kb\/wp-content\/uploads\/2021\/12\/upload-file-magento-server-ftp-1.png\" alt=\"Uploading file to Magento server using an FTP client.\" class=\"wp-image-2833\" srcset=\"https:\/\/ccbill.com\/kb\/wp-content\/uploads\/2021\/12\/upload-file-magento-server-ftp-1.png 799w, https:\/\/ccbill.com\/kb\/wp-content\/uploads\/2021\/12\/upload-file-magento-server-ftp-1-300x96.png 300w, https:\/\/ccbill.com\/kb\/wp-content\/uploads\/2021\/12\/upload-file-magento-server-ftp-1-768x245.png 768w\" sizes=\"(max-width: 799px) 100vw, 799px\" \/><\/figure><\/div>\n\n\n<p>WinSCP also allows users to drag a file directly from an explorer window into the server pane.<\/p>\n\n\n\n<p>4. Confirm the remote directory path and click <strong>OK<\/strong> to upload.<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-large\"><img decoding=\"async\" width=\"800\" height=\"341\" src=\"https:\/\/ccbill.com\/kb\/wp-content\/uploads\/2021\/12\/confirm-upload-magento-ftp.png\" alt=\"Confirm directory path in on Magento server.\" class=\"wp-image-2816\" srcset=\"https:\/\/ccbill.com\/kb\/wp-content\/uploads\/2021\/12\/confirm-upload-magento-ftp.png 800w, https:\/\/ccbill.com\/kb\/wp-content\/uploads\/2021\/12\/confirm-upload-magento-ftp-300x128.png 300w, https:\/\/ccbill.com\/kb\/wp-content\/uploads\/2021\/12\/confirm-upload-magento-ftp-768x327.png 768w\" sizes=\"(max-width: 800px) 100vw, 800px\" \/><\/figure><\/div>\n\n\n<p>5. The uploaded file is now visible in the server pane on the right side.<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-large\"><img decoding=\"async\" width=\"800\" height=\"299\" src=\"https:\/\/ccbill.com\/kb\/wp-content\/uploads\/2021\/12\/transfer-file-magento-ftp-1.png\" alt=\"File successfully uploaded to Magento server using an FTP client.\" class=\"wp-image-2834\" srcset=\"https:\/\/ccbill.com\/kb\/wp-content\/uploads\/2021\/12\/transfer-file-magento-ftp-1.png 800w, https:\/\/ccbill.com\/kb\/wp-content\/uploads\/2021\/12\/transfer-file-magento-ftp-1-300x112.png 300w, https:\/\/ccbill.com\/kb\/wp-content\/uploads\/2021\/12\/transfer-file-magento-ftp-1-768x287.png 768w\" sizes=\"(max-width: 800px) 100vw, 800px\" \/><\/figure><\/div>\n\n\n<p>6. Right-click the uploaded file and select <strong>Properties<\/strong> to check file permissions.<\/p>\n\n\n\n<p>Incorrect permissions can prevent the website from working properly or lead to severe security issues. For example, setting the file or directory permissions to 777 gives all (unauthorized) users full ownership.<\/p>\n\n\n\n<p>7. If necessary, update the permissions number in the <em>Octal<\/em> field or check individual boxes in the <em>Permissions<\/em> section.<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-large\"><img decoding=\"async\" width=\"800\" height=\"579\" src=\"https:\/\/ccbill.com\/kb\/wp-content\/uploads\/2021\/12\/file-permission-ftp-magento.png\" alt=\"Setting Magento file permissions in FTP client.\" class=\"wp-image-2832\" srcset=\"https:\/\/ccbill.com\/kb\/wp-content\/uploads\/2021\/12\/file-permission-ftp-magento.png 800w, https:\/\/ccbill.com\/kb\/wp-content\/uploads\/2021\/12\/file-permission-ftp-magento-300x217.png 300w, https:\/\/ccbill.com\/kb\/wp-content\/uploads\/2021\/12\/file-permission-ftp-magento-768x556.png 768w\" sizes=\"(max-width: 800px) 100vw, 800px\" \/><\/figure><\/div>\n\n\n<p>Drag-and-drop is a user-friendly feature but can lead to files being uploaded\/downloaded to an incorrect directory.<\/p>\n\n\n\n<p>To avoid potential mistakes, right-click a file in the client pane and select <strong>Upload<\/strong> instead.<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-large\"><img decoding=\"async\" width=\"799\" height=\"463\" src=\"https:\/\/ccbill.com\/kb\/wp-content\/uploads\/2021\/12\/upload-file-ftp-client-magento.png\" alt=\"Alternative method to upload file to Magento server.\" class=\"wp-image-2831\" srcset=\"https:\/\/ccbill.com\/kb\/wp-content\/uploads\/2021\/12\/upload-file-ftp-client-magento.png 799w, https:\/\/ccbill.com\/kb\/wp-content\/uploads\/2021\/12\/upload-file-ftp-client-magento-300x174.png 300w, https:\/\/ccbill.com\/kb\/wp-content\/uploads\/2021\/12\/upload-file-ftp-client-magento-768x445.png 768w\" sizes=\"(max-width: 799px) 100vw, 799px\" \/><\/figure><\/div>\n\n\n<p>As an additional safeguard, WinSCP also asks users to confirm if they want to overwrite a file when it already exists in the same directory.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" width=\"800\" height=\"393\" src=\"https:\/\/ccbill.com\/kb\/wp-content\/uploads\/2021\/12\/overwrite-file-winscp-magento.png\" alt=\"Overwrite files on Magento server using FTP client.\" class=\"wp-image-2830\" srcset=\"https:\/\/ccbill.com\/kb\/wp-content\/uploads\/2021\/12\/overwrite-file-winscp-magento.png 800w, https:\/\/ccbill.com\/kb\/wp-content\/uploads\/2021\/12\/overwrite-file-winscp-magento-300x147.png 300w, https:\/\/ccbill.com\/kb\/wp-content\/uploads\/2021\/12\/overwrite-file-winscp-magento-768x377.png 768w\" sizes=\"(max-width: 800px) 100vw, 800px\" \/><\/figure>\n\n\n\n<p>Even though WinSCP and other FTP clients provide features that can minimize potential mistakes, it is vital to always back up files before modifying content or updating file permissions on the remote host.<\/p>\n\n\n\n<p class=\"h3\">Conclusion<\/p>\n\n\n\n<p>You know how to access your Magento server using an FTP client. It is much easier to implement new Magento features, resolve unexpected server errors, and complete everyday maintenance tasks when you set up an FTP connection.<\/p>\n\n\n\n<p>It is equally as important to take full advantage of the new features available in the latest Magento 2 version. If you are still using Magento 1, find out how to successfully <a href=\"https:\/\/ccbill.com\/kb\/magento-migration\" target=\"_blank\" rel=\"noreferrer noopener\">migrate from Magento 1 to Magento 2<\/a><strong>.<\/strong><\/p>\n","protected":false},"excerpt":{"rendered":"<p>This brief tutorial explains how to set up an FTP connection to a remote Magento server in 3 simple steps.<\/p>\n","protected":false},"author":6,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[12],"tags":[],"class_list":["post-2803","post","type-post","status-publish","format-standard","hentry","category-e-commerce"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.8 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>How To Set Up a Magento FTP Connection | CCBill KB<\/title>\n<meta name=\"description\" content=\"Learn how to set up a Magento 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