Merchant Services
Utilize a rich portfolio of merchant services that combines the hardware, software, financial services, and business support services necessary to accept customer payments. Process transactions from credit cards, debit cards, smartphone wallets, ACH, SEPA, and other payment methods both online and in-store.
Merchant services differ on PSP and ISO side due to the nature of underlying merchant accounts and payment platforms. View the full details of each portfolio below to help choose the most suitable option.
PSP Merchant Services
PSP merchant services are offered together with the merchant account under CCBill’s master merchant account, and they are tightly integrated with an all-in-one payment platform.
All merchant services in PSP offer come at no additional cost.
PSP Core Services
Accept online payments as one-time or recurring transactions.
- Payment Processing - Communicating between merchant’s acquiring bank and customer’s issuing bank to transfer funds.
- Payment Gateway - Collecting, encrypting, and verifying an online customer’s payment card information.
- Subscription Management - Managing settings for recurring billing through a fully-fledged all-in-one payment platform.
- Payment Methods - Accepting online payments from credit cards, debit cards, ACH, SEPA and other payment methods.
PSP Support Services
Get support during each lifecycle stage from CCBill’s dedicated teams.
- Merchant Support - Available 24×7, assisting in merchant integration, account setup and payment platform utilization.
- Billing Support - Available 24×7, addressing all customer issues related to payments on behalf of a merchant.
- Account Management - Providing additional level of support to a merchant.
PSP Value Added Services
Use additional services to ensure safety, compliance and advanced payment features.
- Risk Management - Monitoring and mitigating chargebacks and other disputes with a set of tools, procedures, and dedicated personnel.
- PCI and Data Compliance Management - Ensuring transaction and customer data security by maintaining PCI DSS compliance.
- Fraud Protections - Preventing suspicious transactions with proprietary and industry solutions such as VScrub, Web Verify, AVS, and 3D Secure 2.0.
- API - Modern RESTful API to programmatically utilize payment platform and fully customize customer experience on a website or app.
- Payouts - Available through multiple platforms, depending on merchant’s location and preference.
ISO Merchant Services
ISO merchant services are offered together with a direct merchant account. In this setup, merchants have full control, can pick and choose components for their payment platform and manage their own payment orchestration.
Alternatively, if a merchant or an organization is not ready to manage payment operations internally, our expert teams are available to assist them with meeting technical, compliance, and financial requirements.
ISO Core Services
Accept online, in-store and MOTO payments through a single payment platform.
- Payment Processing - Communicating between merchant’s acquiring bank and customer’s issuing bank to transfer funds.
- Payment Gateway - Collecting, encrypting, and verifying an online customer’s payment card information.
- POS Devices - Accepting retail payments from credit cards, debit cards, and tap to pay wallets on smartphones.
- Virtual Terminals - Accepting mail and telephone orders (MOTO) from customers and charging their payment cards via virtual terminals.
- Subscription Management - Managing settings for recurring billing through a modern payment platform with plenty of integration options.
- Payment Methods - Accepting online payments from credit cards, debit cards, smartphone wallets, and other payment methods.
ISO Support Services
Our support teams are the first point of contact
- Merchant Support - Assisting in basic account and devices setup, ensuring merchants get the help from the support teams of their processor, payment gateway, POS device manufacturer, or VAS provider.
- Account Management - Providing additional level of support to a merchant.
ISO Value Added Services
Use additional services to ensure safety, compliance and advanced payment features.
- Fraud Prevention - Identifying and blocking suspicious transactions with solutions from NMI.
- Chargeback Mitigation and Dispute Services - Reducing chargebacks and disputes with tools and services such as RDR, CDRN, and Ethoca’s Alerts, Fraud Insights, and Consumer Clarity.
- Network Tokenization - Reducing the PCI compliance burden, increasing authorization rates, and optimizing interchange cost with NMI Customer Token Vault.
- PCI DSS Compliance - Managing PCI DSS compliance for merchants of all transaction volumes with SecurityMetrics.
- Enhanced Payment Options -
- Accepting Tap to Pay transactions from contactless cards and smartphone wallets
- Multicurrency transactions from customers in their local currency
- Omnichannel payments through different sales channels
- Surcharging and Cash Discounting for customer convenience and loyalty
- Payouts - Cross-border payouts available through multiple platforms, depending on merchant’s location and preference.
- Cash Discounting - Reducing processing costs by offering customers a discount for paying with cash, with flexible flat-fee or percentage-based options and transparent pricing.
Looking for the right payment solution? CCBill can help you.