Welcome! How Can We Help?
The CCBill Help Center is a central location for Merchants and Affiliates to explore and access useful tips, tutorials, articles, and documentation. A CCBill library of resources each designed to help you reach your business goals.
Account Change Forms
CCBill takes the security of your account as seriously as your customer’s purchase information. With DocuSign, CCBill provides you with a simple way to update your Merchant or Affiliate account information, while we ensure to only accept change requests from your authorized account representatives, keeping your account and your business data secure.
- Payout Information Update
- Account Split/Removal Requests
- Address Change
- Company Name Change
- Change of Ownership
- Rebill Transfer Request
- Account Cancellation
Learn, Build and Grow
Knowledge is the key to unlocking your path to online business growth. The CCBill Merchant Knowledge Base allows you to explore helpful tutorials and articles each designed to support your efforts to build, manage and expand your online business, including deep dives into:
- Payment Processing
- Online Security
- Web Development
No matter your business model or product offering CCBill can help. Explore CCBill’s extensive product documentation library and learn how to integrate with our payment processing solutions.
Payment Processing FAQ’s
Whether you are a Merchant or an Affiliate, just getting started, or making a major business decision, we are here to help. Get quick answers to the commonly asked CCBill account, payment processing, merchant services and payment types questions in our FAQs.
We Care About You
Real-time merchant and affiliate support come at no extra cost at CCBill - no hidden fees, no per call charges or statement fees. Whether you have an account issue, need product assistance or just looking for a better way to manage your business, as a CCBill Merchant or Affiliate, you receive around-the-clock access to our live Merchant Services Team. Communicate with us the way you prefer – our door is always open.