I Don't Recognize a Charge on My Account, How Can I Find Out What It's for?

While CCBill is dedicated to preventing fraudulent transactions from processing through our system, it is an unfortunate reality that we cannot catch them all. If you feel that a transaction on your statement is fraudulent in nature, please contact our Consumer Support center at 888.596.9279 immediately so that we can investigate the charge and ensure that the proper steps are taken to prevent any further charges from processing.

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