The Transaction Was Canceled or Declined, but There's Still a Charge on My Card

In most cases, whenever this happens it's just a pending authorization and the transaction will not go through. After some time the bank will make the funds available to you again, so there's nothing to worry about. Depending on your bank, you will no longer see the pending authorization on your statement after 1-3 business days. If the funds remain reserved longer than 3 business days, please contact your bank or CCBill Support.

Was this article helpful?
It doesn’t get any easier than this.
CCBill Pay is the quick, easy and instant way to pay online and on mobile.
No need to take out a credit card at checkout with CCBill. CCBill Pay payment information is securely stored for use on any website that trusts CCBill. All it takes is one click.

Instantly log in and securely pay with CCBill Pay.
We Can Help