Failed to Rebill

There are several reasons why a subscription may fail to rebill:

  • There are insufficient funds in the account.
  • Our system was unable to locate the account.
  • The bank or credit card company has declined the rebill attempt.
  • Your subscription has been cancelled and no further rebill attempts will be made.

In the event that a failed rebill occurs, CCBill will automatically send a reactivation link to the email address you have placed on file. You may follow the instructions in that link to reactivate and continue your membership.

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