What can be done about my declined transaction?

Have you received an email that reads “Follow up to your declined CCBill purchase?” We apologize for this inconvenience, but as one of the leading online payment processors in the world, CCBill is dedicated to protecting our customers against possible fraudulent charges. In many cases, our representatives are able to override these declined transactions within a short time frame from the attempt, however, this is not true in all cases.

Please contact one of our representatives as soon as possible by calling 888-596-9279 or by emailing them at consumersupport@ccbill.com.

Calling from outside the United States? Please visit our list of international numbers.

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