Form Hits

The Form Hits report provides information about the number of Consumer Sign-Up Form views, submissions, and approvals for subaccount websites.

To open the Form Hits report:

1. Access the Admin Portal.

2. Select an individual subaccount or All in the drop-down menu. By selecting All, you can retrieve data for the entire merchant account.

3. Click Reports.

4. Select Form Hits.

5. Click Open Report.

Steps to access the Form Hits report in the CCBill Admin.

6. Set the Start and End Date range.

7. Check the boxes for the types of forms to include in the report. The report consists of results for JPost, FlexForms Live, and FlexForms Sandbox transactions.

8. Click Apply Changes.

Define Form Hits report search parameters.

9. Select one of the available parameters by clicking the corresponding link. Choosing a parameter will itemize the report format and determine how the data will be ordered.

Selecting one of the available parameters breaks down the report.

The parameters include the following:

  • Date. The date of the sign-up form hit.
  • Hour. The hour of the sign-up form hit.
  • Subaccount. The merchant's subaccount number.
  • Form. The form name (e.g., 6cc) is a valid name for a JPost Credit Card Sign Up Form.
  • Referring URL. The referring URL.
  • Affiliate. The Affiliate ID.

10. When a breakdown link is selected, the Form Hits report displays additional columns containing the date, subaccount number, form name, referring URL, or affiliate ID. The column list is as follows:

Field List (Form Hits Report)

  • Form hits. The number of times consumers viewed forms.
  • Form Submission. The number of times consumers clicked Submit on your sign-up forms.
  • % of Form hits. The proportion of form hits and submissions.
  • Approval. The number of times consumers were approved.
  • % of Form submissions. The proportion of times consumers clicked the Submit button on your sign-up forms and were approved.
Data columns in the Form Hits report.

The green-colored section displays the sum of the total counts and percentages for each column's data.