Revenue Builders are tools CCBill provides you so that you can help increase revenue and retain consumers.
A Cancel Discount is a retention tool in the Pricing Admin. This tool gives consumers who cancel via our Support.CCBill.com page the ability to keep their subscription at a reduced rate. Their subscription terms will be modified to the new cancel rate and they keep their subscription with you if they accept.
A Loyalty Discount exists as a retention tool to give your consumers a reduced price the longer they rebill with you. By providing them incentive to stay a customer (a reduced rate) you’ll have the opportunity to keep them rebilling.
Cancel Discounts are specific to Individual Pricing Options.
To set up a Loyalty Discount:
As an example, creating a discount of two dollars, starting at the fourth rebill, at an interval of three rebills, and two total discounts, will result in the following:
|Rebilling Periods||Amounts||Discount #|
|1 - 3||$15.00 at the end of each period|
|4 - 6||$13.00 at the end of each period||1|
|7 - 9||$11.00 at the end of each period||2|
|10 - end of Subscription||$9.00 at the end of each period||3|
Note that only one loyalty discount can be configured per price point. Saving a discount will overwrite any previous loyalty discounts set up on the selected price point.
This area allows you to add or remove Promotional Sales, which are secondary offers that may be presented to consumers as a reduced sale. For example, when you set up a subscription, you can present discounted sales to another website or to another Affiliate website by using an upsale or cross sale .
The Promotional Sales Section contains the following topics:
Display - View the Promotional sales you have setup for the subaccount.
Add/ Update - Add or remove a promotional sale.
Create Upsale - Setup a subaccount/website and the subscription pricing options for an upsale link.
There are two types of Promotional sales:
Both you and your cross sale partner must be pre-approved by CCBill in order to have a cross sale relationship. Email the sales department, firstname.lastname@example.org, for information about setting up partnerships with other CCBill cross sale Affiliate accounts. If you turn off the cross sale, then both partners must be approved again in order to reactivate the cross sale.
You can display two Promotional sales to customers on the Signup Form, i.e., two upsales, two cross sales, or one cross sale and one upsale. Refer to topic Form Admin > Update Form > Form Skin for more information about setting up Promotional Sales on the Signup Form. You can display one promotional sale on the Approval page, i.e., one cross sale or one upsale.
An Upsale is a promotional offer on the sign-up form that occurs between two subaccounts on one Merchant account.
For example: On sub account 0000 you set up a Upsale offer that will allow consumers to opt-in to a second sale, at a discounted price, for sub account 0001.
Upsales must be approved by our Merchant Support Department. These usually take one to two business days to process.
Please contact us with the following information below so that we may help you set up your Upsale:
A Cross Sale is a promotional offer on the sign-up form which occurs between two different Main Merchant Accounts.
For example: Once Merchant Account 1 – Sub account 0000 wants to offer a promotional offer to Merchant Account 2 – Sub account 0000. Creating a relationship between Merchants drives traffic to both sites, increasing revenue for both Merchants.
All configuration for Up Sales is handled by the CCBill Merchant Support Department, but before this can be done, there are a few requirements. The process is outlined below.
Once you have decided you would like to have an Up Sale set up on your account, you will need to send in an email request to inform the Merchant Support Department you would like to have an Up Sale configured for your account. In this email, please include the following information:
Once the CCBill Merchant Support Department has received all of this information, a work order request will be placed with the Upper Management Team for review. If approved, the Up Sale will be set up for you, and you will receive a confirmation email to inform you the Up Sale is complete.
In other words you may:
You can have a maximum of two promotional sales on a sign-up form. Promotional sales are not restricted to just the sign up form, you can also have them on the Approval Page.
You can also have a maximum of two on the approval page, with approval, to a maximum of four promotional sales.
Upgrades are post-sale promotional offers that give consumers the opportunity to create a new subscription at a new billing rate for a new or different service or product. There are two Upgrade options:
You’ll need to make sure you have the resources to support upgrades. Our technical documentation for upgrades can be found in our Subscription Upgrade Users Guide at https://ccbill.com/doc/wp-content/uploads/attachments/CCBill_Subscription_Upgrade_Users_Guide.pdf. In order to set up Upgrades you will need to contact Merchant Support with the following information:
Once you provide this information to Merchant Support we can enable the upgrade option for your account.