Payment Options


When a consumer attempts to purchase content from you they are first shown a Signup Form. The form is used to collect information about the consumer including their names, addresses, contact information, and credit card or other payment information. Forms have some special features built into them as well.

Besides having the ability to customize the color and appearance of the form displayed to your customers, the form has a built-in ability to detect the geographic location of the consumer and present them with a form in their native language and with pricing in their native currency.

This function of the forms is known as GeoIP and is already built in to your forms. All forms offer a Multi-Currency option, but with this feature it is automatically detected for your consumer, saving them the trouble of switching currencies. GeoIP is enabled on all accounts by default, so you do not have to do anything to use this feature!

With GeoIP, consumers who are presented with a local currency payment option when loading the form will not have to pay conversion fees for their transaction, the price has already been determined for them based on their local (bank) currency. Should the consumer decide to pay with a different currency, however, they will be subject to currency conversion charges.

Accepted Payment Methods

The Form Admin allows you to set up a variety of payment options. This topic will explain the different payment options available to you.

  • Credit Card billing is our flagship billing method, and what CCBill is known for. We offer high-security transaction processing and take care of all of the work for you. Our system carefully monitors for fraud and handles chargebacks, while allowing you to continue to control your site and access.
  • Online Checks offer an alternative billing option for consumers who do not have a credit card. Consumers can enter their bank routing and account numbers along with other information and CCBill will attempt to debit the payment amount from the consumer's account. The online check billing option does allow consumers immediate access to the site, however, if funds are not available in the account the consumer will have had 2-3 days of access before the transaction is declined or returned by the bank. If you wish to add this feature to your account, please contact your sales representative.
  • EU Debit allows merchants to accept checks online from consumers in Germany and Austria. This is a new billing feature that became active on 2 August, 2006. To enable the feature on your account, the primary must sign in and click the Sign Up Now button at the bottom of the EU Debit page.
  • It is important to remember the following when using the EU Debit feature:
    • Merchants cannot be paid for transactions until we have received the funds from the provider.
    • There is a processing time lag with EU Debit transactions. This means that the consumer will have full access to your site before the payment clears with the possibility that the payment could be returned.
    • A returned item fee will be charged for payments that are declined by the origin financial institution.
    • EU Debit check Forms can be set up in the Pricing Admin, either as single-billing or recurring billing transactions.
  • Direct Pay is a convenient and supported online payment acceptance method for EU Consumers that provides local support in native languages for consumers. It increases sales by offering a local trusted payment solution targeting 200 million European online consumers. Because consumers transfer the funds directly from their banks, there are no charge backs and funds are available for merchants in 1-3 days (German transactions process in real-time).

    It is an ideal alternative payment solution for declined card transactions and offers access to a market segment that does not have or use credit and debit cards.

With this unique payment method we can offer payment acceptance from high-risk countries with confidence and security, and convert declined or blacklisted consumers to paying customers. Direct Pay allows for one-time billing options for 3-6 month memberships. This option is added to your account when you add EU Debit.

When a consumer uses Direct Pay as an option for payment they are given directions to sign in to their online bank accounts and transfer the funds to CCBill , or to visit their local branch in person to complete the transaction with a printable information card. Once the funds have been transferred, they receive an email with their access information.

Telephone Billing was offered prior to December 2012. The service was discontinued, but you may still see references to telephone billing in you reports, and it is still an available option in our Webhooks and Background Post features, among others.