Create New Form

Click the Create New Form link in the Form Admin Selection Pane to start the form wizard and select the following:

  • Form Layout. Select a layout to use for a Sign Up form .
  • Form Theme. Select a form theme to use for a standard form.

To Select a Billing Type, Form Type, and Layout:

  1. Billing Type. Use the Billing Type drop-down menu to choose the type of processing to be used with the form: Credit Card, Check, Telephone Billing, or DirectPay EU. This determines whether credit cards, online checks, EU Debit, Telephone Billing, or Direct Pay transactions can be processed with the form. For more information about billing types, see the Accepted Payment Options section.
  2. Form Type. Use the Form Type drop-down menu to create a standard, or customizable form.
    • Standard. Permits the selection of a standard, non-skinable layout and theme for your form.
    • Customizable. Permits the selection of a standard layout and then customizable skinable form.
  3. Choose Layout. Permits the selection of the arrangement of the components for the Sign Up Form. Use the radio buttons located below each form graphic to select a layout. Choose a standard form or customize if required.
  4. Click Submit to save the form.
    • If a Standard form type was selected, the next step is selecting a Form Theme.
    • If a Customizable form type was selected, refer to topic Form Admin > Update Form > Form Skin for more information about skinning your form.

To Select a Theme:

  1. Select a form theme to use for a standard form. Click on any of the form thumbnails for an enlarged preview of the form's theme in a separate window. The selected theme defines the look and feel of the Sign Up Form.
  2. Select a theme for the form, using the radio buttons located below each form.
  3. Click Submit to save the form.

You have successfully created your Custom Credit Card Form, Check Form, or Telephone Billing Form. The new form is now listed in the Form Library for this subaccount. To complete the customization of your form with banners and skin attributes, click the View Form List link to display the Form Library; select the new form from the list to access the customization functions of the Form Admin.

Accepted Payment Methods

The Form Admin allows you to set up a variety of payment options. This topic will explain the different payment options available to you.

Credit Card Billing

Credit Card billing is our flagship billing method, and what CCBill is known for. We offer high-security transaction processing and take care of all of the work for you. Our system carefully monitors for fraud and handles chargebacks, while allowing you to continue to control your site and access.

Online Checks

Online Checks offer an alternative billing option for consumers who do not have a credit card. Consumers can enter their bank routing and account numbers along with other information and CCBill will attempt to debit the payment amount from the consumer's account.

The online check billing option does allow consumers immediate access to the site, however, if funds are not available in the account the consumer will have had 2-3 days of access before the transaction is declined or returned by the bank. If you wish to add this feature to your account, please contact your sales representative.

EU Debit

EU Debit allows merchants to accept checks online from consumers in Germany and Austria. This billing feature became active on 2 August 2006. To enable the feature on your account, the primary must sign in and click the Sign Up Now button at the bottom of the EU Debit page. It is important to remember the following when using the EU Debit feature:

  • Merchants cannot be paid for transactions until we have received the funds from the provider.
  • There is a processing time lag with EU Debit transactions. This means that the consumer will have full access to your site before the payment clears with the possibility that the payment could be returned.
  • A returned item fee will be charged for payments that are declined by the origin financial institution.
  • EU Debit check Forms can be set up in the Pricing Admin, either as single-billing or recurring billing transactions.

Direct Pay

Direct Pay is a convenient and supported online payment acceptance method for EU Consumers that provides local support in native languages for consumers. It increases sales by offering a local trusted payment solution targeting 200 million European online consumers. Because consumers transfer the funds directly from their banks, there are no chargebacks and funds are available for merchants in 1-3 days (German transactions process in real-time).

It is an ideal alternative payment solution for declined card transactions and offers access to a market segment that does not have or use credit and debit cards.

With this unique payment method, we can offer payment acceptance from high-risk countries with confidence and security, and convert declined or blacklisted consumers to paying customers. Direct Pay allows for one-time billing options for 3-6 month memberships. This option is added to your account when you add EU Debit.

When a consumer uses Direct Pay as an option for payment they are given directions to sign in to their online bank accounts and transfer the funds to CCBill, or to visit their local branch in-person to complete the transaction with a printable information card. Once the funds have been transferred, they receive an email with their access information.

Telephone Billing was offered prior to December 2012. The service was discontinued, but you may still see references to telephone billing in you reports, and it is still an available option in our Webhooks and Background Post features, among others.